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Retrieving forgotten USI

What do I do if I've forgotten my USI?

Answer ID 3234 | Last updated on 15/04/2025 01.37 PM

Check the Forgotten my USI webpage, where you will be able to retrieve your USI using one of the following: 

  1. Email address: your USI will be sent to the email address registered in your USI account.
  2. Mobile number: your USI will be sent to the mobile number registered in your USI account.
  3. Personal details and questions: you will need to know and answer your check questions.
  4. Personal details and an identification document: you will need to have a valid form of ID.

Please refer to the USI government website for more information. 

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